DELIVERING BAD NEWS MESSAGES

Communication is the most important part in a relationship - personal and professional. Good communication skills lead to a healthy environment surrounding you, the opposite leads to a misunderstood message and a possible cause of an unhealthy relation. Delivering negative news messages is delivering to the listener the news they do not want to hear or receive. Such a task is never a cup of cake for everybody. How one chooses to give the message affects its response whether it be something like telling a person who to be better at what they are doing or something that is affects their life. Everybody has a different way of accepting bad and good news, on one hand there might be people who welcome constructive criticism and are more accepting of the bad news and are very direct whereas other might be very offended by a direct in-the-face approach. Being in a position of authority at your workplace often requires dealing with delivering bad news, to know how to effectively deal with that is a great quality to have. To know that delivering a bad news can be an important task and understanding that a negative attitude will be the outcome once the news in delivered can be a beneficial quality in the workplace to have. 

To deliver a bad news, a simple technique should be followed. By starting off with a neutral statement and getting the person(s) attention and then explaining the news and the reason for the bad news.Then state the bad news directly and then offer an alternative(if any) and then end it with a positive and encouraging statement. For example while providing constructive criticism to an employee start off by talking about the topic/the issue on which the criticism is being provided and then tell them where they are not doing good on and then tell them how it could be better and finish off by encouraging to do better and use the techniques.